Terms and Conditions

Effective Date: June 4, 2026
Last Updated: August 4, 2026

1. OVERVIEW

These Terms & Conditions govern:

  • access to and use of the Still-Motion Studio website;

  • purchases of Still-Motion Studio licensing products;

  • purchases of commissioned creative services;

  • submission of project materials;

  • production, review, and delivery of creative work;

  • payment, cancellation, and refund matters; and

  • other interactions with Still-Motion Studio LLC.

Still-Motion Studio LLC is referred to in these Terms as “Still-Motion Studio,” “we,” “our,” or “us.”

The purchaser, client, website user, or person or entity engaging Still-Motion Studio is referred to as the “Client,” “you,” or “your.”

By accessing the website, purchasing a product or service, submitting project materials, accepting an order, checking an acceptance box, submitting project intake, receiving Deliverables, or otherwise engaging Still-Motion Studio, you agree to be bound by:

  • these Terms & Conditions;

  • the applicable License Agreement;

  • the product or service specifications shown at the time of purchase;

  • the completed project intake;

  • any accepted quote, proposal, add-on, or written project agreement; and

  • any other policies expressly incorporated into the transaction.

If there is a conflict between these Terms & Conditions and the License Agreement, the License Agreement controls with respect to ownership, licensing, permitted use, and restrictions relating to licensed Deliverables.

These Terms govern all other matters unless a separate written agreement expressly provides otherwise.

2. STILL-MOTION STUDIO SERVICES

Still-Motion Studio provides two primary categories of creative work:

Commissioned Services

Commissioned Services provide a completed, studio-directed creative work produced for the Client according to the purchased service scope.

Commissioned Services may include:

  • Cinematic Product Shorts;

  • Cinematic Product Campaign Films;

  • synthetic spokesperson films;

  • agency concept or pitch films;

  • separately scoped creative services; and

  • approved add-ons.

Licensed Asset Collections

Licensed Asset Collections provide coordinated modular creative assets within one or more established Still-Motion Studio Worlds.

Licensing products currently include:

  • World License;

  • Dual World License; and

  • Universe License.

Licensed Asset Collections are governed by these Terms and the separate Still-Motion Studio License Agreement.

Still-Motion Studio may add, remove, rename, modify, or discontinue products and services prospectively at any time.

3. DEFINITIONS

For purposes of these Terms:

“Client Materials” means product imagery, product designs, logos, trademarks, packaging, written copy, brand guidelines, reference materials, audio, photographs, and other materials submitted by or on behalf of the Client.

“Commissioned Deliverables” means final creative materials expressly included in a purchased Commissioned Service.

“Licensed Deliverables” means final materials created and delivered under a purchased licensing product.

“Deliverables” means Commissioned Deliverables and Licensed Deliverables collectively where the context permits.

“Preview Review” means the limited review checkpoint provided before final production is completed.

“Corrective Pass” means the limited opportunity to address product-integration or obvious technical concerns within the scope stated in these Terms.

“Native Format” means the primary aspect ratio selected for production, such as landscape 16:9 or vertical 9:16.

“World” means one of the established Still-Motion Studio cinematic environments identified as Coastal, Urban, or Countryside.

“Add-On” means an optional deliverable, right, format, product integration, service, or other addition purchased separately from the base product or service.

“Active Production Time” means the period during which Still-Motion Studio is actively able to work on the project, excluding Client delays, review periods, missing materials, requested changes, pauses, and events outside our reasonable control.

“Source Materials” means prompts, layered files, project files, editable production files, generation files, intermediate assets, workflows, unused outputs, models, systems, and other underlying materials used to create the final Deliverables.

4. CREATIVE MODEL AND DIRECTION

Still-Motion Studio operates as a specialist cinematic production studio.

Still-Motion Studio does not function as a full-service advertising agency unless otherwise agreed in writing.

Unless expressly included in the purchased scope, Still-Motion Studio does not provide:

  • media buying;

  • campaign management;

  • advertising placement;

  • marketing strategy;

  • brand strategy;

  • consumer research;

  • custom campaign planning;

  • custom storyboarding;

  • custom narrative development;

  • custom world development;

  • custom location recreation;

  • casting services;

  • legal-clearance services;

  • public-relations services; or

  • ongoing social-media management.

Still-Motion Studio retains creative discretion over:

  • environment selection;

  • scene selection;

  • visual composition;

  • lighting;

  • styling;

  • movement;

  • character use;

  • pacing;

  • editing;

  • music selection where included;

  • visual finishing; and

  • final curation.

The Client may select options expressly offered within the purchased product, such as:

  • the applicable World or Worlds;

  • one Native Format;

  • the approved product;

  • applicable Add-Ons; and

  • other intake selections expressly made available.

The Client does not direct individual scenes, shots, locations, characters, or compositions unless a separate written scope expressly includes that level of direction.

5. COMMISSIONED SERVICES

5.1 Cinematic Product Short

Unless otherwise stated on the product page or in writing, the Cinematic Product Short includes:

  • one completed studio-directed cinematic product film;

  • a duration of approximately twelve to fifteen seconds;

  • integration of one approved product;

  • production within one established Still-Motion Studio World;

  • three high-resolution still images;

  • one Native Format selected by the Client;

  • curated music;

  • basic audio finishing;

  • one simple Client-supplied logo outro;

  • one Preview Review;

  • one limited Corrective Pass; and

  • a target delivery timeline of seven business days of Active Production Time.

The standard starting price is the price displayed on the applicable product page at the time of purchase.

5.2 Cinematic Product Campaign Film

Unless otherwise stated on the product page or in writing, the Cinematic Product Campaign Film includes:

  • one completed studio-directed cinematic product film;

  • a duration of up to thirty seconds;

  • integration of one approved product;

  • production within one established Still-Motion Studio World;

  • six high-resolution still images;

  • one Native Format selected by the Client;

  • curated music;

  • basic audio finishing;

  • one simple Client-supplied logo outro;

  • one Preview Review;

  • one limited Corrective Pass; and

  • a target delivery timeline of seven business days of Active Production Time.

The standard starting price is the price displayed on the applicable product page at the time of purchase.

5.3 Other Commissioned Services

Synthetic spokesperson films, agency concept films, pitch films, custom service combinations, and other commissioned work may be governed by:

  • an individual product page;

  • an accepted quote;

  • a proposal;

  • a statement of work;

  • an order confirmation; or

  • another written agreement.

Where such a written scope conflicts with these Terms, the written scope controls only for the specific project terms it expressly modifies.

6. LICENSING PRODUCTS

The current licensing products are:

World License

  • one approved product;

  • one selected World;

  • ten modular cinematic clips of up to eight seconds each;

  • two atmosphere loops;

  • twelve high-resolution still images;

  • standard digital commercial usage rights; and

  • a target delivery timeline of ten business days of Active Production Time.

Dual World License

  • one approved product;

  • two selected Worlds;

  • twenty modular cinematic clips of up to eight seconds each;

  • four atmosphere loops;

  • twenty-four high-resolution still images;

  • standard digital commercial usage rights; and

  • a target delivery timeline of ten business days of Active Production Time.

Universe License

  • one approved product;

  • all three Worlds;

  • thirty modular cinematic clips of up to eight seconds each;

  • six atmosphere loops;

  • thirty-six high-resolution still images;

  • standard digital commercial usage rights; and

  • a target delivery timeline of fifteen business days of Active Production Time.

Licensing rights, permitted uses, ownership, restrictions, and termination are governed in greater detail by the License Agreement.

7. PRODUCT AND SERVICE SPECIFICATIONS

The product page, pricing page, accepted quote, order confirmation, and written project scope in effect at the time of purchase form part of the agreement.

Product and service specifications may include:

  • price;

  • duration;

  • asset quantity;

  • format;

  • selected World or Worlds;

  • included product count;

  • included usage rights;

  • delivery target;

  • Preview Review terms;

  • Corrective Pass terms; and

  • purchased Add-Ons.

Still-Motion Studio may update its public offerings prospectively.

Changes made after purchase will not materially reduce the agreed scope of a fully paid project unless:

  • the Client agrees;

  • the change is reasonably necessary because the original scope has become technically impossible;

  • a third-party platform or technology materially changes or becomes unavailable; or

  • the change is required by law.

Where a reasonable substitution is necessary, Still-Motion Studio may provide a substantially comparable deliverable, method, or solution.

8. PROJECT ELIGIBILITY AND ACCEPTANCE

Still-Motion Studio reserves the right to decline, postpone, suspend, or cancel a project that is determined to be:

  • outside the purchased scope;

  • technically unsuitable;

  • incompatible with available production methods;

  • inconsistent with the selected World;

  • unlawful;

  • misleading;

  • fraudulent;

  • infringing;

  • unsafe;

  • unethical;

  • reputationally harmful;

  • prohibited by a third-party platform;

  • inconsistent with our business policies; or

  • otherwise unsuitable for production.

A completed purchase does not guarantee final production acceptance.

Production begins only after Still-Motion Studio has:

  • received full payment;

  • received the completed project intake;

  • received all required Client Materials;

  • reviewed the submitted materials;

  • resolved required questions; and

  • accepted the project into Active Production.

Where a project is not accepted before production begins, refund eligibility is governed by the Payment, Cancellation, and Refund provisions below.

9. CLIENT MATERIALS

The Client is responsible for supplying all Client Materials required for the project.

Client Materials may include:

  • high-resolution product images;

  • multiple product angles;

  • logos;

  • packaging references;

  • brand guidelines;

  • approved written copy;

  • product specifications;

  • color references;

  • disclosure requirements;

  • audio materials;

  • and other information reasonably requested by Still-Motion Studio.

The Client represents and warrants that:

  • it owns or controls the necessary rights in the Client Materials;

  • it has authority to provide them to Still-Motion Studio;

  • our authorized use will not infringe another party’s rights;

  • submitted trademarks, designs, packaging, images, and copy may lawfully be used;

  • submitted product claims are accurate and supportable;

  • required permissions and releases have been obtained; and

  • the Client Materials do not contain unlawful or prohibited content.

The Client grants Still-Motion Studio a limited, non-exclusive right to use, reproduce, modify, process, adapt, and incorporate Client Materials solely as reasonably necessary to:

  • evaluate project suitability;

  • perform the project;

  • create the Preview Review;

  • create the Deliverables;

  • complete corrections;

  • provide delivery;

  • maintain business records; and

  • comply with legal obligations.

The Client retains ownership of its Client Materials.

10. PRODUCT-IMAGE REQUIREMENTS

Product integration quality depends substantially on the Client Materials provided.

The Client is responsible for providing product imagery that meets the stated intake requirements.

Product imagery should generally be:

  • high resolution;

  • accurately colored;

  • evenly lit;

  • unobstructed;

  • sharply focused;

  • shown from useful angles;

  • free of unnecessary visual clutter;

  • supplied against a simple or separable background where possible; and

  • consistent with the actual product being marketed.

Still-Motion Studio may request:

  • replacement files;

  • higher-resolution files;

  • additional angles;

  • simplified backgrounds;

  • packaging references;

  • product measurements;

  • clearer logo details;

  • corrected color references; or

  • other information reasonably necessary for production.

Still-Motion Studio is not responsible for limitations or inaccuracies caused by:

  • low-resolution images;

  • missing angles;

  • distorted photography;

  • inaccurate color references;

  • obstructed product details;

  • reflective or transparent materials;

  • inconsistent source imagery;

  • incorrect Client information; or

  • otherwise unsuitable Client Materials.

11. PRODUCT REPRESENTATION

Still-Motion Studio will use commercially reasonable efforts to create a visually credible representation of the approved product.

The Client acknowledges that digitally created, composited, generated, animated, or software-assisted representations may not reproduce every physical detail with absolute precision.

Possible variations may include:

  • reflections;

  • shadows;

  • stitching;

  • texture;

  • surface detail;

  • typography;

  • material response;

  • packaging detail;

  • proportions;

  • closure details;

  • small hardware;

  • fluid behavior;

  • transparency; and

  • other fine product characteristics.

The Preview Review is the Client’s opportunity to identify material product-integration concerns within the included Corrective Pass.

The Client remains responsible for confirming that the final Deliverables are suitable for publication and do not materially misrepresent the product.

12. PRODUCTION TECHNOLOGIES

Still-Motion Studio may use a combination of:

  • generative artificial intelligence systems;

  • machine-learning technologies;

  • image and video software;

  • editing systems;

  • compositing tools;

  • motion tools;

  • color-finishing tools;

  • sound and post-production tools;

  • photography;

  • reference materials;

  • human creative direction;

  • manual editing;

  • quality-control processes; and

  • proprietary workflows.

The Client acknowledges and accepts that these tools and methods may be used.

Still-Motion Studio determines which production methods, platforms, models, vendors, and tools are used.

The Client is purchasing final Deliverables and applicable usage rights—not access to:

  • prompts;

  • Source Materials;

  • model settings;

  • production systems;

  • workflows;

  • generation history;

  • unused outputs;

  • editable files; or

  • proprietary methods.

Still-Motion Studio does not guarantee that any specific technology, model, platform, or process will be used.

13. THIRD-PARTY TECHNOLOGY DEPENDENCIES

Still-Motion Studio relies on third-party:

  • software;

  • production platforms;

  • cloud systems;

  • hosting providers;

  • payment processors;

  • file-transfer services;

  • music providers;

  • software models;

  • communication tools; and

  • other technology vendors.

Production or delivery may be affected by:

  • outages;

  • software errors;

  • vendor interruptions;

  • platform-policy changes;

  • model changes;

  • feature removal;

  • processing delays;

  • infrastructure failure;

  • security incidents;

  • account restrictions;

  • force majeure;

  • or other events outside our reasonable control.

Still-Motion Studio is not responsible for delays caused by events outside its reasonable control.

Where reasonably possible, we may:

  • use an alternative tool;

  • adjust the production method;

  • extend the schedule;

  • substitute a comparable workflow; or

  • provide another reasonable solution.

14. PROJECT INTAKE

Project intake takes place after purchase unless otherwise stated.

The Client must provide complete and accurate intake information.

The intake may request:

  • contact information;

  • product details;

  • selected World or Worlds;

  • selected Native Format;

  • intended use;

  • brand guidance;

  • product imagery;

  • logos;

  • written copy;

  • desired exclusions;

  • disclosure requirements;

  • relevant deadlines; and

  • other project information.

Submission of intake does not mean production has begun.

Still-Motion Studio may request clarification or additional materials before accepting the project into Active Production.

Information or preferences not included in the accepted intake may not be incorporated into the project.

15. NATIVE FORMAT

Commissioned Services include one Native Format unless otherwise stated.

The available base options are generally:

  • landscape 16:9; or

  • vertical 9:16.

The Client selects the Native Format during intake or purchase.

The project is composed and produced for the selected Native Format.

A second format is not automatically included and may require an Add-On.

Alternate-format adaptations may require:

  • reframing;

  • re-editing;

  • replacement scenes;

  • new graphics;

  • new captions;

  • revised compositions;

  • or additional production.

An alternate format is therefore not guaranteed to be an exact crop or identical version of the Native Format.

Licensed Asset Collections may have different base-format specifications as stated on the applicable product page.

16. MUSIC, AUDIO, AND VOICE

Where included, Commissioned Services may include:

  • curated licensed music;

  • basic audio balancing;

  • light sound effects;

  • simple audio finishing; and

  • basic synchronization.

Unless expressly included, Commissioned Services do not include:

  • custom musical composition;

  • custom scoring;

  • professional recording sessions;

  • human voiceover;

  • synthetic voice;

  • dialogue writing;

  • complex sound design;

  • audio mastering for broadcast;

  • music selected by the Client from an unrestricted catalog; or

  • perpetual ownership of third-party music.

Music remains subject to the terms and limitations of the applicable music provider.

Still-Motion Studio does not transfer ownership of third-party music to the Client.

Synthetic voice, spokesperson speech, captions, title cards, and other audio or copy services may be available as Add-Ons or through separately scoped services.

The Client is responsible for any music, voice, or audio it adds after delivery.

17. LOGOS, TEXT, CAPTIONS, AND COPY

A Commissioned Service may include a simple Client-supplied logo outro where stated.

The Client must provide:

  • the correct logo;

  • an appropriate file format;

  • approved brand colors;

  • any required legal marks; and

  • accurate written content.

Unless expressly included, Still-Motion Studio does not provide:

  • campaign copywriting;

  • scriptwriting;

  • slogan development;

  • legal disclaimer drafting;

  • product-claim development;

  • complex animation of logos;

  • extensive title-card sequences; or

  • subtitle translation.

Captions, title cards, narrative copy, scriptwriting, and campaign messaging may require an Add-On or separate quote.

The Client is responsible for approving all supplied text, claims, legal wording, pricing, and product information.

18. PREVIEW REVIEW

Each standard licensing product and standard commissioned-film product includes one Preview Review unless otherwise stated.

For Licensed Asset Collections, the Preview Review generally consists of:

  • two still images; and

  • one cinematic clip.

For a Commissioned Service, the Preview Review may consist of:

  • a representative film draft;

  • selected film segments;

  • representative frames;

  • still images;

  • or another review format selected by Still-Motion Studio.

The Preview Review is intended to confirm:

  • product fit;

  • product scale;

  • product placement;

  • integration quality;

  • obvious technical accuracy;

  • and general visual direction.

The Preview Review is not:

  • an open-ended creative-development phase;

  • a custom storyboard process;

  • a shot-selection process;

  • a custom casting process;

  • a location-selection process;

  • an opportunity to direct each scene;

  • an opportunity to replace the selected World;

  • or an unlimited revision round.

Still-Motion Studio determines the Preview Review format and assets unless otherwise agreed.

19. LIMITED CORRECTIVE PASS

Each standard product includes one limited Corrective Pass at the Preview Review stage unless otherwise stated.

The Corrective Pass is limited to reasonably identifiable concerns involving:

  • product scale;

  • product placement;

  • product-integration quality;

  • obvious product-detail errors;

  • obvious technical defects;

  • material visual inconsistency;

  • supplied logo accuracy;

  • or another clear departure from the accepted scope.

The Corrective Pass does not include:

  • new creative direction;

  • a new concept;

  • alternate Worlds;

  • additional Worlds;

  • custom scenes;

  • new environments;

  • new characters;

  • replacement characters based on preference;

  • different styling preferences;

  • alternate narratives;

  • new storyboards;

  • new campaign messaging;

  • replacement of approved Client Materials;

  • additional film versions;

  • changes based solely on subjective preference;

  • or open-ended revisions.

Requests outside the Corrective Pass may be:

  • declined;

  • quoted as an Add-On;

  • treated as a change in scope;

  • scheduled as a new project; or

  • subject to additional payment and production time.

Final Deliverables do not include another revision round unless expressly agreed in writing.

20. CLIENT FEEDBACK

Client feedback must be:

  • provided within two business days unless another period is stated;

  • consolidated into one response;

  • specific;

  • complete;

  • submitted through the designated communication method; and

  • limited to the included review scope.

Where multiple stakeholders are involved, the Client must provide one authorized and consolidated response.

Still-Motion Studio is not responsible for reconciling conflicting internal feedback.

If feedback is not received within the review period, Still-Motion Studio may:

  • treat the Preview Review direction as confirmed;

  • continue production;

  • move the project in the production schedule;

  • or pause the project until feedback is received.

Delayed, piecemeal, contradictory, or out-of-scope feedback may extend the delivery timeline.

21. PRODUCTION TIMELINES

Production timelines begin only after:

  • full payment has been received;

  • completed intake has been submitted;

  • required Client Materials have been received;

  • required questions have been resolved; and

  • the project has been accepted into Active Production.

Current target timelines are:

  • Cinematic Product Short: seven business days;

  • Cinematic Product Campaign Film: seven business days;

  • World License: ten business days;

  • Dual World License: ten business days; and

  • Universe License: fifteen business days.

Timelines are measured in Active Production Time.

They are production targets rather than guarantees of delivery by a fixed calendar date.

The schedule may be paused or extended by:

  • delayed intake;

  • incomplete materials;

  • unsuitable product images;

  • replacement-material requests;

  • delayed feedback;

  • Corrective Pass requests;

  • out-of-scope requests;

  • additional products;

  • Add-Ons;

  • expanded usage negotiations;

  • Client-requested pauses;

  • payment issues;

  • technical interruptions;

  • vendor disruptions;

  • holidays;

  • illness;

  • force majeure;

  • or circumstances outside our reasonable control.

Still-Motion Studio will make commercially reasonable efforts to communicate material delays.

22. ADD-ONS AND CHANGES IN SCOPE

Available Add-Ons may include:

  • additional product integration;

  • additional Worlds;

  • additional clips;

  • additional film duration;

  • atmosphere loops;

  • additional still images;

  • alternate-format adaptations;

  • captions;

  • title cards;

  • campaign copy;

  • synthetic voice;

  • cutdown films;

  • extended usage rights;

  • expedited delivery;

  • or other separately scoped work.

The availability, scope, price, and schedule of an Add-On must be confirmed by Still-Motion Studio.

A requested Add-On is not included until:

  • it is approved in writing;

  • any applicable invoice is paid; and

  • Still-Motion Studio confirms the revised scope and schedule.

Requests made after production begins may affect the schedule.

Requests made after final delivery may be treated as a new project at current pricing.

23. CUTDOWN FILMS

A short cutdown is not included in the standard Cinematic Product Campaign Film unless expressly stated.

Where purchased as an Add-On, a cutdown generally consists of a shorter edit derived from the completed Campaign Film.

A cutdown may require:

  • revised pacing;

  • different scene selection;

  • revised music timing;

  • revised text;

  • reframing;

  • or other editorial changes.

A cutdown is not a second independently directed campaign film unless expressly agreed.

24. EXPEDITED DELIVERY

Expedited delivery may be available as an Add-On.

Availability depends on:

  • current production capacity;

  • project complexity;

  • Client readiness;

  • source-material quality;

  • requested scope; and

  • third-party technology availability.

No expedited timeline is guaranteed until confirmed in writing.

Client delays may void the expedited schedule without reducing the applicable expedited fee.

25. PAYMENT TERMS

Unless otherwise agreed in writing:

  • all purchases are paid in full at checkout;

  • all fees are stated in U.S. Dollars;

  • applicable taxes and processing charges may be added;

  • production does not begin before cleared payment;

  • Add-Ons must be paid before related work begins; and

  • usage rights do not become effective before full payment and delivery.

Still-Motion Studio may require a custom payment schedule for separately quoted projects.

A separate written payment schedule controls for that project.

26. CANCELLATION AND REFUNDS BEFORE PRODUCTION

The Client may request cancellation before production begins.

A full refund is generally available where:

  • the Client requests cancellation before production begins;

  • Still-Motion Studio has not accepted the project into Active Production;

  • and no non-refundable third-party cost has been incurred specifically for the project.

Still-Motion Studio may cancel and refund a purchase before production if:

  • the product is unsuitable;

  • Client Materials are inadequate;

  • required rights cannot be confirmed;

  • the request is outside our capabilities;

  • the project conflicts with our policies;

  • or we are unable to perform the project.

Any specifically disclosed non-refundable fee or third-party cost may be deducted where legally permitted and agreed before it is incurred.

27. NON-REFUNDABILITY AFTER PRODUCTION BEGINS

Once production begins, payments are non-refundable except where required by law or expressly agreed in writing.

Production may include:

  • intake evaluation after acceptance;

  • production planning;

  • scene development;

  • reference preparation;

  • product extraction;

  • product integration;

  • image creation;

  • video creation;

  • generation;

  • compositing;

  • animation;

  • editing;

  • rendering;

  • music selection;

  • sound work;

  • Preview Review creation;

  • quality control;

  • or other project-specific production activity.

Because Still-Motion Studio allocates production capacity and creates project-specific digital work, a Client’s later change of mind does not create a right to a refund after production begins.

28. UNSUITABLE PRODUCTS OR MATERIALS

If Still-Motion Studio determines before production begins that the submitted product or Client Materials are unsuitable, we may:

  • request replacement materials;

  • request additional angles;

  • request corrected files;

  • suggest another product;

  • suggest a different service;

  • postpone production;

  • or cancel the project.

Where the project is cancelled before production begins because it cannot reasonably be performed, the Client will generally receive a refund of amounts paid for the unperformed project.

If unsuitable or inaccurate materials are discovered after production has begun, Still-Motion Studio may:

  • pause the project;

  • request replacement materials;

  • revise the schedule;

  • quote additional work;

  • proceed with identified limitations;

  • or terminate the project where performance is no longer reasonable.

Refund eligibility after production begins will depend on:

  • work already performed;

  • the cause of the issue;

  • Client disclosures;

  • the quality and accuracy of Client Materials;

  • and applicable law.

29. CLIENT DELAY, ABANDONMENT, AND INACTIVITY

The Client is responsible for responding and supplying required materials on time.

If the Client becomes unresponsive, Still-Motion Studio may pause the project.

A project may be considered inactive where the Client fails to provide required materials, approvals, or feedback for thirty consecutive calendar days.

For an inactive project, Still-Motion Studio may:

  • remove the project from the active schedule;

  • assign a new delivery estimate;

  • require updated materials;

  • require a restart fee;

  • apply current pricing to added work;

  • or close the project.

If a project remains inactive for ninety consecutive calendar days, Still-Motion Studio may treat it as abandoned.

Payments for work already performed or production capacity already used are non-refundable.

Any restart remains subject to availability and written agreement.

30. PAYMENT DISPUTES AND CHARGEBACKS

The Client should contact Still-Motion Studio before initiating a payment dispute so that the matter can be reviewed.

Still-Motion Studio may dispute a chargeback or payment reversal using:

  • checkout records;

  • acceptance records;

  • intake submissions;

  • emails;

  • messages;

  • Preview Review records;

  • production records;

  • file-delivery records;

  • website terms;

  • and other relevant documentation.

Still-Motion Studio may suspend:

  • production;

  • delivery;

  • usage rights;

  • account access;

  • and future services

while a payment dispute remains unresolved.

Unauthorized use of Deliverables following a refund, chargeback, reversal, or nonpayment is prohibited.

31. DELIVERY

Deliverables may be provided through:

  • a private client folder;

  • a file-transfer service;

  • a download link;

  • email;

  • or another method selected by Still-Motion Studio.

The Client is responsible for:

  • downloading files promptly;

  • confirming successful access;

  • notifying Still-Motion Studio of apparent transfer problems;

  • storing backup copies; and

  • preserving final files after delivery.

Still-Motion Studio is not required to archive Client files or Deliverables indefinitely.

Files may be removed from delivery systems after a reasonable period.

Still-Motion Studio is not responsible for loss occurring after successful delivery.

32. FILE FORMATS AND TECHNICAL COMPATIBILITY

Deliverables are provided in the formats described on the applicable product page, intake, or written scope.

Still-Motion Studio does not guarantee compatibility with every:

  • device;

  • software application;

  • operating system;

  • social platform;

  • advertising platform;

  • content-management system;

  • editing program;

  • display;

  • or third-party service.

The Client is responsible for confirming platform-specific requirements before purchase or intake.

Requests for new exports, alternate codecs, different resolutions, additional aspect ratios, layered files, editable files, or platform-specific adaptations may require an Add-On.

33. SOURCE MATERIALS

Source Materials are not included unless expressly agreed in writing.

The Client is not entitled to receive:

  • prompts;

  • generation history;

  • layered files;

  • editable timelines;

  • project files;

  • unused outputs;

  • alternate generations;

  • discarded scenes;

  • model configurations;

  • production notes;

  • raw recordings;

  • source photography owned by Still-Motion Studio;

  • or proprietary workflow materials.

Still-Motion Studio may retain, delete, reuse, study, modify, or otherwise manage Source Materials subject to Client confidentiality obligations and applicable law.

 

34. USAGE RIGHTS FOR COMMISSIONED SERVICES

Unless otherwise stated on the applicable product page, accepted quote, order confirmation, or written agreement, Commissioned Deliverables include perpetual, non-exclusive digital commercial usage rights for the Client’s own business, products, services, and brand marketing.

Permitted digital uses may include:

  • the Client’s website;
  • ecommerce pages;
  • organic social media;
  • paid digital and social advertising;
  • email marketing;
  • digital presentations;
  • digital sales materials;
  • online product launches;
  • internal brand materials; and
  • other comparable digital marketing and promotional applications.

The standard commissioned-service usage rights do not include:

  • broadcast television;
  • connected television where separately licensed;
  • cinema or theatrical exhibition;
  • print advertising;
  • out-of-home advertising;
  • billboards;
  • transit advertising;
  • product packaging;
  • merchandising;
  • resale;
  • sublicensing;
  • standalone asset distribution;
  • stock-library or template-library use; or
  • use by or for an unrelated third party.

Uses outside the standard digital commercial rights require prior written approval and may require additional licensing fees.

The Client may provide Commissioned Deliverables to its employees, contractors, agencies, consultants, media buyers, website providers, and other service providers solely to perform authorized work for the Client. Such parties receive no independent usage or ownership rights, and the Client remains responsible for their use of the Deliverables.

Commissioned-service usage rights do not transfer ownership of:

  • Still-Motion Studio Worlds;
  • underlying environments;
  • production systems;
  • Source Materials;
  • workflows;
  • templates;
  • third-party materials; or
  • proprietary creative infrastructure.

All rights not expressly granted remain reserved by Still-Motion Studio.


35. USAGE RIGHTS FOR LICENSED ASSET COLLECTIONS

Licensed Deliverables are governed by the Still-Motion Studio License Agreement.

The standard license generally includes perpetual, non-exclusive digital commercial usage rights following full payment and delivery.

Where there is any inconsistency regarding licensed usage, the License Agreement controls.

36. CLIENT EDITS

The Client may make reasonable edits within the permitted usage scope.

Reasonable edits may include:

  • trimming;

  • resizing;

  • cropping;

  • adding logos;

  • adding captions;

  • adding approved text;

  • platform-specific formatting;

  • combining Deliverables with other Client materials;

  • adding properly licensed audio;

  • and incorporating Deliverables into larger marketing layouts.

The Client is responsible for all edits made after delivery.

Still-Motion Studio is not responsible for:

  • quality loss;

  • inaccurate claims;

  • distorted aspect ratios;

  • altered product appearance;

  • unauthorized music;

  • platform rejection;

  • disclosure failures;

  • or legal issues caused by Client modifications.

37. PORTFOLIO AND PROMOTIONAL USE

Unless confidentiality has been agreed in writing before production begins, Still-Motion Studio may display completed Deliverables and reasonable project information in:

  • its website;

  • portfolio;

  • showreels;

  • social media;

  • Behance or comparable portfolio platforms;

  • presentations;

  • proposals;

  • award submissions;

  • case studies;

  • marketing materials;

  • and direct business-development communications.

Still-Motion Studio will not intentionally disclose confidential Client information that is not visible in or reasonably related to the published work.

Where a project involves an unreleased product, embargo, confidential launch, or sensitive initiative, the Client must request confidentiality before production begins.

Still-Motion Studio may agree in writing to:

  • an embargo date;

  • delayed portfolio use;

  • private treatment;

  • anonymous treatment;

  • or exclusion from promotional use.

Silence or failure to request confidentiality does not create an implied confidentiality obligation beyond applicable law and any published Privacy Policy.

38. CONFIDENTIALITY

Each party may receive non-public information from the other.

Confidential information does not include information that:

  • is publicly available without breach;

  • was already lawfully known;

  • is independently developed without use of the other party’s information;

  • is received lawfully from a third party;

  • or must be disclosed by law.

Where Still-Motion Studio agrees to confidentiality, it will use commercially reasonable measures to protect the applicable information.

Still-Motion Studio may disclose information to:

  • contractors;

  • professional advisers;

  • technology providers;

  • production vendors;

  • payment processors;

  • and other service providers

where reasonably necessary to operate the business or perform the project, subject to appropriate obligations or standard provider terms.

39. INTELLECTUAL PROPERTY

Still-Motion Studio retains ownership of:

  • its Worlds;

  • environments;

  • visual systems;

  • website content;

  • branding;

  • methods;

  • concepts;

  • processes;

  • workflows;

  • Source Materials;

  • production templates;

  • creative infrastructure;

  • and other intellectual property.

The Client retains ownership of its Client Materials.

No project is deemed a work made for hire unless expressly agreed in a separate written instrument signed by Still-Motion Studio.

Delivery does not transfer ownership of Still-Motion Studio intellectual property.

The Client receives only the usage rights expressly granted for the applicable Deliverables.

40. THIRD-PARTY MATERIALS

Deliverables may incorporate or rely upon properly licensed third-party materials, including:

  • music;

  • sound effects;

  • fonts;

  • software-generated elements;

  • templates;

  • stock elements;

  • or production tools.

Third-party materials remain subject to their applicable license terms.

The Client does not receive ownership of third-party materials.

The Client may not extract, resell, redistribute, or independently exploit third-party materials contained within the Deliverables.

41. PLATFORM RULES AND DISCLOSURES

The Client is responsible for ensuring that publication and advertising use complies with:

  • platform rules;

  • advertising policies;

  • artificial-intelligence disclosure requirements;

  • synthetic-media requirements;

  • branded-content rules;

  • accessibility requirements;

  • consumer-protection rules;

  • product-labeling requirements;

  • and other applicable laws or standards.

Still-Motion Studio may provide production information reasonably necessary for Client compliance but does not provide legal advice or guarantee platform approval.

Platforms may:

  • label content;

  • reject content;

  • restrict distribution;

  • change their policies;

  • or require additional disclosures.

Still-Motion Studio is not responsible for a platform’s independent decision.

42. CLIENT PRODUCT CLAIMS AND REGULATORY COMPLIANCE

The Client is solely responsible for:

  • product claims;

  • advertising claims;

  • pricing claims;

  • performance claims;

  • ingredient claims;

  • health claims;

  • environmental claims;

  • endorsements;

  • testimonials;

  • disclaimers;

  • regulated-product requirements;

  • and industry-specific compliance.

Still-Motion Studio does not verify the legal sufficiency or scientific support of Client-provided claims.

Still-Motion Studio may reject content that appears misleading, unlawful, unsubstantiated, or inappropriate.

43. NO PERFORMANCE GUARANTEE

Still-Motion Studio does not guarantee:

  • sales;

  • conversions;

  • impressions;

  • engagement;

  • website traffic;

  • customer acquisition;

  • advertising performance;

  • media placement;

  • platform acceptance;

  • audience reaction;

  • commercial success;

  • revenue;

  • profitability;

  • or any particular business result.

Creative quality and business performance are separate matters.

The Client remains responsible for:

  • strategy;

  • media placement;

  • campaign implementation;

  • targeting;

  • budgets;

  • publication;

  • distribution;

  • and commercial decisions.

44. WEBSITE USE

The Still-Motion Studio website and its contents are provided for informational and commercial purposes.

The Client or website user may not:

  • interfere with website operation;

  • attempt unauthorized access;

  • scrape the website at unreasonable volume;

  • reproduce substantial website content without permission;

  • misuse forms;

  • submit malicious code;

  • engage in fraudulent transactions;

  • impersonate another party;

  • or use the website unlawfully.

Website information may be updated without notice.

Still-Motion Studio does not guarantee uninterrupted or error-free website operation.

45. LINKS AND THIRD-PARTY SERVICES

The website may contain links to or integrations with third-party websites and services.

Still-Motion Studio does not control and is not responsible for:

  • third-party content;

  • third-party privacy practices;

  • availability;

  • security;

  • pricing;

  • policies;

  • or performance.

Use of third-party services is subject to their own terms.

46. PRIVACY

Personal information is handled according to the Still-Motion Studio Privacy Policy and applicable law.

The Client acknowledges that project performance may require use of:

  • email;

  • cloud storage;

  • payment systems;

  • file-transfer services;

  • intake tools;

  • production platforms;

  • and other third-party providers.

The Client should not submit sensitive personal information that is unnecessary for the project.

47. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website, services, and Deliverables are provided on an “as available” and “as delivered” basis.

Except as expressly stated in writing, Still-Motion Studio disclaims implied warranties, including warranties of:

  • merchantability;

  • fitness for a particular purpose;

  • title;

  • noninfringement;

  • uninterrupted availability;

  • and error-free operation.

Still-Motion Studio does not warrant that:

  • Deliverables will satisfy every subjective preference;

  • every platform will accept the Deliverables;

  • third-party tools will remain available;

  • every minor product detail will be reproduced perfectly;

  • files will be compatible with every system;

  • or any particular business result will occur.

Nothing in these Terms excludes a right or warranty that cannot legally be excluded.

48. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Still-Motion Studio will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

  • website use;

  • a purchase;

  • a project;

  • Deliverables;

  • inability to use Deliverables;

  • Client Materials;

  • Client modifications;

  • publication;

  • campaign performance;

  • platform rejection;

  • lost revenue;

  • lost profits;

  • lost opportunities;

  • lost data;

  • reputational harm;

  • third-party technology;

  • or third-party claims.

Still-Motion Studio’s total aggregate liability arising from a particular purchase or project will not exceed the amount actually paid by the Client to Still-Motion Studio for the purchase or project giving rise to the claim.

The limitations apply regardless of legal theory and even where the possibility of damages was disclosed.

Nothing limits liability that cannot lawfully be limited.

49. INDEMNIFICATION

To the maximum extent permitted by law, the Client agrees to defend, indemnify, and hold harmless Still-Motion Studio LLC and its owners, officers, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, and reasonable legal fees arising from or relating to:

  • Client Materials;

  • the Client’s lack of rights in submitted materials;

  • Client product claims;

  • Client advertising claims;

  • Client modifications;

  • unauthorized use of Deliverables;

  • breach of these Terms;

  • breach of the License Agreement;

  • violation of law;

  • infringement of third-party rights;

  • or actions of persons using Deliverables on the Client’s behalf.

Still-Motion Studio will provide reasonable notice of a covered claim where practicable.

Still-Motion Studio may participate in the defense with counsel of its choosing.

The Client may not settle a claim in a manner that admits wrongdoing by or imposes obligations upon Still-Motion Studio without our written consent.

50. FORCE MAJEURE

Still-Motion Studio is not liable for delay or failure caused by events outside its reasonable control, including:

  • natural disasters;

  • severe weather;

  • fire;

  • flood;

  • war;

  • terrorism;

  • civil unrest;

  • government action;

  • labor disruption;

  • widespread internet failure;

  • utility failure;

  • pandemic;

  • illness;

  • cyberattack;

  • vendor outage;

  • platform shutdown;

  • supply disruption;

  • or other force majeure event.

Obligations affected by such an event will be suspended for the duration reasonably necessary.

51. SUSPENSION OR TERMINATION

Still-Motion Studio may suspend or terminate website access, production, delivery, or future services where the Client:

  • fails to pay;

  • initiates a payment reversal;

  • breaches these Terms;

  • breaches the License Agreement;

  • misuses Deliverables;

  • provides unlawful material;

  • engages in fraud;

  • threatens or harasses personnel;

  • creates an unsafe working relationship;

  • infringes third-party rights;

  • or otherwise materially interferes with performance.

Termination does not eliminate payment obligations or restrictions that accrued before termination.

Provisions concerning:

  • payment;

  • ownership;

  • usage;

  • restrictions;

  • confidentiality;

  • indemnification;

  • liability;

  • and governing law

survive termination where appropriate.

52. ELECTRONIC ACCEPTANCE

The Client agrees to conduct transactions electronically.

Electronic acceptance may include:

  • checking an acceptance box;

  • completing checkout;

  • submitting payment;

  • submitting project intake;

  • electronically signing a proposal;

  • approving a quote;

  • sending written approval by email;

  • downloading Deliverables;

  • or using Deliverables.

Electronic records and communications may be retained as evidence of the transaction.

The Client is responsible for ensuring that the individual completing the purchase or acceptance has authority to bind the applicable person or business.

53. AUTHORITY TO PURCHASE

A person purchasing on behalf of a company, agency, organization, or other entity represents that the person has authority to bind that entity.

Where an agency purchases on behalf of a client, the agency represents that:

  • it is authorized to do so;

  • it has authority to provide the applicable Client Materials;

  • the intended end client is accurately identified where required; and

  • it will communicate the applicable usage restrictions to the end client.

54. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute arising from or relating to:

  • these Terms;

  • website use;

  • a purchase;

  • a project;

  • Deliverables;

  • or services

must be brought in a state or federal court having jurisdiction in Florida.

The Client consents to personal jurisdiction and venue in those courts.

The parties waive objections based on inconvenient forum to the extent permitted by law.

55. CHANGES TO THESE TERMS

Still-Motion Studio may update these Terms from time to time.

The version in effect on the date of purchase generally governs that transaction.

A later update will not materially reduce rights already granted for a fully paid and completed project unless:

  • the Client agrees;

  • the change is required by law;

  • or enforcement is necessary because of a breach.

The Last Updated date identifies the most recent published revision.

56. ENTIRE AGREEMENT

These Terms, together with the applicable:

  • License Agreement;

  • product page;

  • pricing page;

  • order confirmation;

  • project intake;

  • accepted quote;

  • proposal;

  • Add-On;

  • confidentiality agreement;

  • extended-use authorization;

  • and written project addendum

constitute the agreement concerning the applicable transaction.

Informal statements, social-media content, demonstrations, portfolio examples, or verbal conversations do not modify the agreement unless incorporated into an authorized written agreement.

57. SEVERABILITY

If any provision is found invalid, illegal, or unenforceable, it will be enforced to the maximum extent permitted or modified to the minimum extent necessary.

The remaining provisions continue in effect.

58. WAIVER

Failure or delay in enforcing a provision does not waive that provision or another right.

A waiver must be in writing and authorized by Still-Motion Studio.

59. ASSIGNMENT

The Client may not assign a purchase, project, agreement, or usage right without prior written approval.

Still-Motion Studio may assign these Terms or a transaction in connection with:

  • a merger;

  • acquisition;

  • sale of assets;

  • business reorganization;

  • transfer of intellectual property;

  • or transfer of the business.

60. HEADINGS

Headings are provided for convenience and do not affect interpretation.

61. CONTACT INFORMATION

Questions regarding these Terms & Conditions may be submitted through the contact methods available on the Still-Motion Studio website.

Still-Motion Studio LLC
Website: still-motion.studio