STILL-MOTION STUDIO PRIVACY POLICY

Effective Date: June 4, 2026
Last Updated: August 4, 2026

1. OVERVIEW

This Privacy Policy describes how Still-Motion Studio LLC (“Still-Motion Studio,” “we,” “our,” or “us”) collects, uses, discloses, stores, and protects personal information obtained through:

• the Still-Motion Studio website;
• contact and inquiry forms;
• ecommerce transactions;
• project-intake forms;
• commissioned creative services;
• licensing products;
• project communications;
• file uploads and delivery systems;
• analytics technologies; and
• related business activities.

This Privacy Policy applies to website visitors, prospective clients, purchasers, clients, agency partners, service providers, and other individuals who interact with Still-Motion Studio.

By using the website or providing personal information to Still-Motion Studio, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions, License Agreement, and any other applicable agreement governing a transaction or project.

2. PERSONAL INFORMATION

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or could reasonably be associated with an individual or household.

Personal information does not generally include:

• publicly available information;
• information that has been lawfully made public;
• aggregated information;
• anonymized information;
• deidentified information; or
• business information that is not treated as personal information under applicable law.

The definition and treatment of personal information may vary depending on applicable law.

3. INFORMATION WE COLLECT

Still-Motion Studio may collect information that you provide directly, information collected automatically through the website, and information received from service providers or business partners.

Information You Provide Directly

Information you voluntarily provide may include:

• name;
• email address;
• telephone number;
• mailing or billing address;
• company name;
• job title;
• business contact information;
• account or order information;
• payment and transaction information;
• product information;
• project details;
• licensing selections;
• selected services;
• selected Still-Motion Studio World or Worlds;
• selected production format;
• campaign or usage information;
• brand guidelines;
• logos;
• trademarks;
• product images;
• packaging images;
• written copy;
• reference materials;
• project instructions;
• feedback;
• communications;
• confidentiality or embargo requests;
• customer-support requests; and
• information submitted through forms, questionnaires, uploads, surveys, email, or other communications.

Transaction Information

When you make a purchase, we or our ecommerce and payment providers may collect:

• purchaser name;
• billing information;
• shipping information where applicable;
• email address;
• telephone number;
• company information;
• payment status;
• transaction amount;
• order details;
• tax information;
• refund information;
• chargeback information; and
• fraud-prevention information.

Still-Motion Studio generally does not directly receive or store full payment-card numbers. Payment information is processed by the applicable payment processor and ecommerce provider.

Project Materials

When you purchase a commissioned service or licensing product, we may collect and process:

• product photographs;
• product designs;
• packaging;
• logos;
• trademarks;
• brand guidelines;
• reference images;
• product dimensions;
• campaign details;
• written copy;
• intended usage;
• technical requirements;
• creative preferences;
• disclosure requirements;
• delivery information; and
• other materials reasonably necessary to evaluate, produce, review, and deliver the project.

Project Materials may contain information belonging to a company rather than an individual. This Privacy Policy applies to the extent those materials contain personal information.

Communications

We may retain communications sent through:

• website forms;
• email;
• project-intake systems;
• social-media platforms;
• file-delivery systems;
• ecommerce systems;
• customer-support channels; and
• other business communication tools.

These communications may include information about inquiries, orders, projects, feedback, approvals, disputes, privacy requests, and business relationships.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit or interact with the website, certain information may be collected automatically.

This information may include:

• IP address;
• browser type;
• device type;
• operating system;
• device identifiers;
• approximate geographic location;
• referring website;
• landing page;
• pages viewed;
• links clicked;
• date and time of access;
• time spent on pages;
• website interactions;
• shopping-cart activity;
• checkout activity;
• conversion information;
• cookie identifiers;
• analytics identifiers;
• error logs;
• security information; and
• other technical or usage information.

This information may be collected through:

• cookies;
• pixels;
• tags;
• scripts;
• local storage;
• analytics tools;
• ecommerce tools;
• security tools;
• server logs; and
• similar technologies.

5. INFORMATION FROM THIRD PARTIES

Still-Motion Studio may receive information from third parties that support our website, transactions, marketing, analytics, security, and project operations.

These third parties may include:

• Shopify;
• payment processors;
• fraud-prevention providers;
• analytics providers;
• email providers;
• advertising platforms;
• social-media platforms;
• intake-form providers;
• cloud-storage providers;
• file-transfer providers;
• production platforms;
• communication providers; and
• agency or business partners.

Information received from third parties may include:

• transaction status;
• order details;
• fraud or security signals;
• website analytics;
• referral information;
• marketing-attribution information;
• communication history;
• consent preferences; and
• information submitted by an agency or representative acting on your behalf.

Third-party services process information according to their own privacy notices and contractual obligations.

6. HOW WE USE INFORMATION

Still-Motion Studio may use personal information for legitimate business and operational purposes, including to:

• operate and maintain the website;
• respond to inquiries;
• communicate with prospective clients;
• process purchases;
• confirm orders;
• review project eligibility;
• administer project intake;
• verify submitted materials;
• create commissioned Deliverables;
• create licensed Deliverables;
• perform Preview Reviews;
• process feedback and corrective requests;
• provide customer support;
• deliver completed files;
• administer usage rights;
• provide quotes or Add-Ons;
• manage confidentiality or embargo requests;
• communicate regarding project schedules;
• maintain transaction and project records;
• process cancellations or refunds;
• prevent fraud;
• manage payment disputes or chargebacks;
• protect website and account security;
• analyze website performance;
• understand how visitors use the website;
• improve our services and customer experience;
• evaluate marketing effectiveness;
• maintain internal financial and accounting records;
• enforce our agreements;
• establish, exercise, or defend legal claims;
• comply with legal obligations; and
• conduct other reasonably related business activities.

We may also use business contact information to communicate about Still-Motion Studio services where permitted by law.

7. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis for processing personal information, Still-Motion Studio may rely on one or more of the following:

• performance of a contract;
• steps taken at your request before entering a contract;
• compliance with a legal obligation;
• our legitimate business interests;
• protection of legal rights;
• fraud and security prevention;
• consent; or
• another basis permitted by applicable law.

Our legitimate interests may include:

• operating the studio;
• providing and improving services;
• communicating with business contacts;
• protecting our website and systems;
• maintaining records;
• preventing fraud;
• enforcing agreements; and
• conducting reasonable business development.

Where processing is based on consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not affect processing that occurred before consent was withdrawn.

8. HOW WE DISCLOSE INFORMATION

Still-Motion Studio may disclose information to service providers and other parties when reasonably necessary to operate the business, perform projects, complete transactions, or comply with legal obligations.

Service Providers

We may disclose information to providers supporting:

• website hosting;
• ecommerce;
• payment processing;
• fraud prevention;
• analytics;
• advertising;
• email communications;
• customer support;
• intake forms;
• cloud storage;
• file transfer;
• project management;
• creative production;
• image and video processing;
• music licensing;
• accounting;
• legal services;
• cybersecurity;
• data backup; and
• other business operations.

Service providers may process information only as permitted by their agreements, applicable terms, and privacy obligations.

Contractors and Production Providers

We may disclose project information or Project Materials to contractors or production providers where reasonably necessary to perform the project.

Such information may include:

• product imagery;
• brand materials;
• project instructions;
• technical specifications;
• intended usage; and
• relevant communications.

We seek to limit disclosures to information reasonably necessary for the applicable task.

Business and Agency Partners

Where an agency, consultant, or other representative is involved in a project, we may communicate with and disclose relevant information to that party as reasonably necessary to:

• administer the project;
• confirm authority;
• obtain feedback;
• coordinate delivery;
• clarify licensing;
• process payment; or
• support the end client.

Legal and Safety Disclosures

We may disclose information where we reasonably believe disclosure is necessary to:

• comply with law;
• respond to legal process;
• respond to a court order;
• respond to a lawful governmental request;
• investigate fraud;
• protect website security;
• enforce our agreements;
• protect our rights or property;
• protect clients or others;
• prevent harm; or
• establish, exercise, or defend a legal claim.

Business Transfers

Information may be disclosed or transferred in connection with:

• a merger;
• acquisition;
• financing;
• reorganization;
• sale of assets;
• business transition;
• insolvency;
• or transfer of all or part of Still-Motion Studio.

Where appropriate, the recipient will be required to handle personal information consistently with applicable law and the commitments made in this Privacy Policy.

9. SALE AND SHARING OF PERSONAL INFORMATION

Still-Motion Studio does not sell personal information for monetary compensation.

Still-Motion Studio does not knowingly sell personal information belonging to children.

Certain privacy laws may define “sale” or “sharing” more broadly than an exchange for money and may include some uses of cookies, advertising technologies, analytics tools, or data used for cross-context behavioral advertising.

Where applicable, visitors may be provided with:

• a cookie-consent banner;
• cookie-preference controls;
• a data-sharing opt-out page;
• a “Your Privacy Choices” link; or
• another legally required opt-out mechanism.

The availability and wording of these controls may depend on:

• visitor location;
• Shopify settings;
• connected applications;
• website configuration; and
• applicable law.

Still-Motion Studio will honor valid opt-out signals, including Global Privacy Control, where required by applicable law and supported by the website’s privacy systems.

10. SHOPIFY

The Still-Motion Studio website and ecommerce functions are operated using Shopify.

Shopify may process personal information in connection with:

• website hosting;
• storefront operation;
• shopping-cart activity;
• checkout;
• order processing;
• fraud prevention;
• customer accounts;
• analytics;
• privacy controls;
• cookies;
• and other platform services.

Shopify may process certain information as a service provider to Still-Motion Studio and may also process information for its own purposes as described in Shopify’s applicable privacy notices and terms.

Visitors may have privacy rights directly with Shopify in addition to any rights they may have with Still-Motion Studio.

Where Shopify-powered privacy controls are active, visitors may be able to manage cookie preferences or opt out of certain data uses through links or controls made available on the website.

11. PAYMENT PROCESSING

Payments are processed by third-party payment providers.

Payment providers may collect and process:

• name;
• billing address;
• payment-card information;
• bank information;
• transaction details;
• device information;
• fraud-prevention data; and
• other information required to complete the transaction.

Still-Motion Studio generally receives confirmation of payment and transaction details but does not directly receive or store complete payment-card credentials.

Payment providers process personal information according to their own privacy policies and legal obligations.

12. COOKIES AND SIMILAR TECHNOLOGIES

The website may use cookies and similar technologies to:

• operate essential website functions;
• remember preferences;
• maintain shopping-cart activity;
• support checkout;
• prevent fraud;
• provide security;
• understand website performance;
• measure visitor activity;
• analyze traffic;
• improve services;
• attribute referrals;
• and support marketing where permitted.

Cookies may be classified as:

Essential Cookies

These cookies support functions such as:

• website operation;
• navigation;
• shopping-cart activity;
• checkout;
• security;
• fraud prevention; and
• privacy-preference storage.

Essential cookies may be necessary for the website to operate.

Analytics Cookies

Analytics cookies help us understand:

• visitor counts;
• pages viewed;
• referral sources;
• website interactions;
• session activity;
• device categories; and
• general website performance.

Functional Cookies

Functional cookies may remember:

• preferences;
• region;
• language;
• privacy selections;
• or other settings.

Advertising and Marketing Cookies

Where used and permitted, advertising or marketing technologies may help:

• measure campaign effectiveness;
• attribute traffic;
• understand advertising interactions;
• limit repeated advertising;
• or support audience-based marketing.

Visitors may be able to manage non-essential cookies through the website’s cookie banner, privacy-preference controls, browser settings, or other available tools.

Disabling cookies may affect some website features.

13. ANALYTICS

Still-Motion Studio may use analytics tools, including Google Analytics and Shopify analytics, to understand website performance and visitor activity.

Analytics information may include:

• pages visited;
• session duration;
• referral source;
• device category;
• approximate geographic area;
• website events;
• cart activity;
• checkout activity; and
• general interaction information.

Analytics data may be aggregated or associated with cookies, device identifiers, or other technical identifiers.

Visitors may manage analytics cookies through available consent controls or browser settings where applicable.

14. MARKETING COMMUNICATIONS

Still-Motion Studio may send marketing or business-development communications where:

• you request information;
• you subscribe;
• you provide consent;
• we have an existing business relationship;
• or applicable law otherwise permits the communication.

You may opt out of marketing emails by:

• using the unsubscribe link where provided; or
• contacting Still-Motion Studio.

Opting out of marketing communications does not prevent us from sending transactional or project-related communications concerning:

• purchases;
• payment;
• intake;
• production;
• delivery;
• licensing;
• legal notices;
• security;
• or customer support.

15. PROJECT MATERIALS AND CONFIDENTIALITY

Project Materials may contain non-public business or product information.

Still-Motion Studio uses Project Materials to:

• evaluate project suitability;
• perform the purchased work;
• create Deliverables;
• conduct the Preview Review;
• complete approved corrections;
• deliver files;
• provide support;
• maintain business records; and
• comply with legal obligations.

Where confidentiality, embargo, delayed publication, or private treatment is required, the Client must communicate that requirement before production begins.

Any confidentiality arrangement must be confirmed in writing.

Our use of completed work for portfolio or promotional purposes is governed by the Terms & Conditions and any applicable written confidentiality agreement.

16. ARTIFICIAL INTELLIGENCE AND PRODUCTION TECHNOLOGIES

Still-Motion Studio may use artificial intelligence, machine-learning systems, software-assisted production tools, editing platforms, cloud-processing tools, and other technologies to perform creative work.

Project Materials may be processed through technology providers where reasonably necessary to:

• create images;
• create video;
• integrate products;
• generate motion;
• edit Deliverables;
• enhance quality;
• remove or replace visual elements;
• process audio;
• manage files; or
• perform related production activities.

The information processed may include:

• product imagery;
• logos;
• packaging;
• visual references;
• written instructions; and
• other project content.

Still-Motion Studio selects production tools according to project needs, availability, security considerations, provider terms, and creative requirements.

Clients should not submit unnecessary sensitive personal information through Project Materials.

17. DATA RETENTION

Still-Motion Studio retains personal information for as long as reasonably necessary to:

• complete transactions;
• perform projects;
• administer licenses;
• deliver files;
• provide support;
• maintain business records;
• satisfy accounting and tax obligations;
• resolve disputes;
• enforce agreements;
• prevent fraud;
• protect legal rights;
• comply with legal obligations; and
• support legitimate business operations.

Retention periods may vary depending on:

• the type of information;
• the nature of the transaction;
• the project;
• contractual obligations;
• legal requirements;
• security considerations;
• and business needs.

Information may be deleted, anonymized, deidentified, archived, or securely disposed of when it is no longer reasonably necessary.

Project files, Source Materials, unused outputs, and Deliverables may be retained or deleted according to Still-Motion Studio’s production and recordkeeping practices.

Still-Motion Studio is not obligated to retain or archive Client files or Deliverables indefinitely.

18. DATA SECURITY

Still-Motion Studio uses reasonable administrative, technical, and organizational measures designed to protect personal information from:

• unauthorized access;
• unauthorized disclosure;
• loss;
• misuse;
• alteration;
• destruction; and
• other inappropriate processing.

Measures may include:

• access controls;
• password protection;
• account security;
• reputable service providers;
• restricted access;
• software updates;
• secure payment processing;
• backups;
• and other reasonable safeguards.

No system, storage method, transmission method, or internet communication can be guaranteed to be completely secure.

Still-Motion Studio therefore cannot guarantee absolute security.

Visitors and clients are responsible for:

• protecting their own accounts;
• protecting passwords;
• securing devices;
• using secure communication methods;
• and limiting the personal information they submit to information reasonably necessary for the interaction or project.

19. DATA INCIDENTS

If Still-Motion Studio becomes aware of a data-security incident involving personal information, we may:

• investigate the incident;
• take reasonable containment measures;
• work with affected service providers;
• assess legal obligations;
• notify affected individuals where required;
• notify governmental authorities where required; and
• take other appropriate remedial steps.

Notification timing, content, and method will be determined by applicable law and the circumstances of the incident.

20. INTERNATIONAL PROCESSING

Still-Motion Studio is based in the United States.

Personal information may be processed or stored in:

• the United States;
• locations where Shopify operates;
• locations where payment providers operate;
• locations where cloud and technology providers operate; and
• other jurisdictions where service providers maintain systems or personnel.

Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.

Where required, appropriate safeguards may be used for international transfers.

By interacting with Still-Motion Studio, you understand that information may be processed outside your state, province, or country, subject to applicable law.

21. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights concerning your personal information.

These rights may include the right to:

• request confirmation that we process your personal information;
• request access to personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• request a copy of certain information;
• request restriction of processing;
• object to certain processing;
• withdraw consent;
• opt out of marketing communications;
• opt out of certain sales or sharing;
• opt out of targeted or cross-context behavioral advertising;
• request information about categories of information collected;
• request information about disclosures;
• appeal certain privacy-request decisions; and
• exercise rights without unlawful discrimination.

These rights are not absolute.

A request may be limited or denied where permitted by law, including where information must be retained to:

• complete a transaction;
• perform a contract;
• comply with law;
• maintain financial records;
• protect security;
• prevent fraud;
• exercise legal rights;
• defend claims;
• preserve evidence;
• or support another lawful exception.

Still-Motion Studio may voluntarily respond to reasonable privacy requests even where a particular legal right does not apply.

22. SUBMITTING A PRIVACY REQUEST

Privacy requests may be submitted through the contact method provided on the Still-Motion Studio website.

Please clearly state that your communication is a privacy request and identify the right you wish to exercise.

To protect personal information, we may request information reasonably necessary to:

• verify your identity;
• confirm your relationship with Still-Motion Studio;
• locate responsive records;
• verify authority;
• prevent fraud; and
• understand the scope of the request.

Verification information will be used only for appropriate request handling, security, legal compliance, and recordkeeping.

We will respond within the period required by applicable law.

Where permitted, we may extend the response period and will provide notice of the extension.

23. AUTHORIZED AGENTS

Where applicable law permits, you may designate an authorized agent to submit a privacy request on your behalf.

We may require:

• proof of the agent’s authority;
• written authorization;
• verification of your identity;
• confirmation directly from you;
• or other information permitted by law.

We may deny a request from an agent who does not provide sufficient proof of authority.

24. APPEALS

Where applicable law provides an appeal right, you may appeal a decision concerning a privacy request by contacting Still-Motion Studio and stating that you are submitting a privacy appeal.

The appeal should identify:

• the original request;
• the decision being appealed;
• and the reason you believe the decision should be reconsidered.

Still-Motion Studio will respond as required by applicable law.

25. DO NOT TRACK AND GLOBAL PRIVACY CONTROL

Some browsers offer “Do Not Track” settings.

Because there is not a universally accepted standard for responding to all Do Not Track signals, the website may not respond to every such signal.

Where required by applicable law and supported by our website systems, Still-Motion Studio may recognize Global Privacy Control or another legally recognized opt-out preference signal.

The effectiveness of such signals may depend on:

• browser configuration;
• device settings;
• Shopify privacy settings;
• connected applications;
• and applicable law.

26. CHILDREN’S PRIVACY

The Still-Motion Studio website, products, and services are intended for business and professional use.

They are not directed to children under 13, and Still-Motion Studio does not knowingly collect personal information from children under 13.

We also do not knowingly sell or share personal information belonging to children.

If we learn that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete or otherwise appropriately handle the information.

A parent or guardian who believes a child has submitted information may contact Still-Motion Studio through the website.

27. SENSITIVE PERSONAL INFORMATION

Still-Motion Studio does not request sensitive personal information that is unnecessary for a business inquiry or creative project.

Please do not submit information such as:

• Social Security numbers;
• government identification numbers;
• financial-account credentials;
• health information;
• biometric information;
• precise location information;
• passwords;
• personal information about children;
• or other highly sensitive personal information

unless specifically requested through an appropriate secure process and reasonably necessary for a lawful business purpose.

If unnecessary sensitive information is submitted, we may delete it without retaining or using it.

28. THIRD-PARTY WEBSITES AND SERVICES

The website may contain links to or integrations with third-party websites, platforms, applications, and services.

Still-Motion Studio does not control and is not responsible for the privacy, security, content, or practices of third parties.

Third-party interactions are governed by the third party’s:

• privacy policy;
• terms;
• cookie practices;
• and security measures.

Visitors should review the privacy practices of third parties before providing personal information.

29. CHANGES TO THIS PRIVACY POLICY

Still-Motion Studio may update this Privacy Policy to reflect changes in:

• business operations;
• services;
• website functionality;
• connected applications;
• technology;
• privacy practices;
• legal requirements; or
• regulatory guidance.

The Last Updated date identifies the most recent published version.

Material changes may be communicated through:

• the website;
• email;
• a notice;
• updated consent controls;
• or another appropriate method where required by law.

The revised Privacy Policy becomes effective when published unless otherwise stated or required by law.

30. CONTACT INFORMATION

Questions, privacy requests, or concerns regarding this Privacy Policy may be submitted through the contact methods available on the Still-Motion Studio website.

Still-Motion Studio LLC
Website: still-motion.studio

For privacy-related communications, please identify the request as a Privacy Request so it can be directed appropriately.